Privacy Policy

For privacy-related requests, users may contact us at: info@arqetpanama.com

ARQET is a private relocation and real estate advisory platform for Panama.

ARKETING Studio LLC provides strategic research, analysis, coordination, marketing operations and project management services related to ARQET.

ARKETING Studio LLC does not provide legal, tax, banking, insurance or real estate brokerage services. Regulated services are provided by independent licensed or qualified professionals where required.

Please read this Privacy Policy carefully to understand how we collect, use and protect your personal information.

1. Information we may collect from you

You may provide personal information to us when you contact ARQET, submit a form, request an ARQET Diagnostic, inquire about a property, request information about relocation or investment services, communicate with us by email, WhatsApp, telephone or other digital channels.

The information we may collect includes:

• name and surname;
• email address;
• phone number or WhatsApp number;
• country of residence;
• nationality;
• preferred language;
• relocation, real estate, investment or business interest;
• desired timeline;
• property preferences, including location, property type and budget range;
• information voluntarily provided in messages, forms, questionnaires or consultation requests.

We may also collect basic technical information when you visit the website, including IP address, browser type, device information, pages visited and cookies or similar technologies.

2. Uses made of the information

We use the information we collect to:

• respond to your inquiries;
• evaluate whether ARQET services are suitable for your request;
• manage Diagnostic applications or private consultation requests;
• provide research, analysis, coordination and project management services;
• evaluate relocation, real estate, investment or business feasibility requests;
• coordinate communication with independent professionals where necessary;
• manage property inquiries;
• improve our website, communications and services;
• protect the website from misuse or unauthorized activity;
• comply with applicable legal or administrative obligations;
• send relevant communications where permitted or requested.

We do not sell your personal information.

3. Disclosure of your information

We will not disclose your personal information except as described in this Privacy Policy.

Where necessary to respond to your request or coordinate the service, we may share relevant information with:

• ARKETING Studio LLC;
• website, hosting, communication or technical service providers;
• CRM, email or operational tools used to manage inquiries;
• independent legal professionals;
• licensed Panamanian real estate brokers;
• tax, banking, insurance or administrative professionals where required;
• other independent professionals involved in the requested service.

Real estate brokerage, legal, tax, banking, insurance and other regulated services are provided by independent licensed or qualified professionals where required.

ARQET may coordinate the process, but it does not provide legal, tax, banking, insurance or real estate brokerage services directly unless expressly stated.

4. Real estate and regulated services

ARQET may present selected real estate opportunities in Panama for relocation, investment or strategic evaluation purposes.

Real estate brokerage services in Panama are provided by licensed Panamanian real estate professionals where required.

Optional disclosure: Real estate brokerage services in Panama are provided through Mr. Fabio Trevisiol, licensed Panamanian real estate broker, License No. PN-5980.

Legal, immigration, residency, company formation, tax, banking, insurance and other regulated services are handled by independent qualified professionals where required.

5. Where we process your personal data and data security

Personal data is processed primarily in connection with ARQET services in Panama.

Where necessary, data may be accessed by ARKETING Studio LLC, service providers or independent professionals involved in responding to your request or coordinating the requested service.

Any processing outside Panama will be limited to what is necessary and handled according to applicable data protection requirements.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration or loss.

However, transmission of information through the internet, email, WhatsApp or website forms is not completely secure. Users should avoid submitting unnecessary sensitive information through unsecured channels.

6. How long we keep your personal information

We keep personal information only for as long as necessary for the purposes for which it was collected, unless a longer period is required or permitted by applicable law.

As a general guideline:

• inquiry data may be retained for the time necessary to respond to the request and manage follow-up communications;
• client-related data may be retained for the duration of the professional relationship and for any period required for legal, accounting, administrative or contractual purposes;
• marketing data is retained until the user unsubscribes or withdraws consent;
• technical and analytics data is retained according to the settings of the tools used.

When personal information is no longer necessary, it will be deleted or anonymized where possible.

7. Your rights

Where applicable, you may have the right to:

• request access to your personal information;
• request correction or update of inaccurate information;
• request deletion of your personal information;
• object to certain processing activities;
• withdraw consent where processing is based on consent;
• request restriction of processing;
• request information about how your personal information is used.

To exercise your rights, you may contact us at: info@arqetpanama.com

We may need to verify your identity before responding to your request.

8. Legal basis for processing

We process personal information only when we have an appropriate legal basis, including:

• your consent;
• the need to respond to your request before entering into a possible agreement;
• the performance of a contract;
• compliance with applicable legal obligations;
• legitimate business interests, including responding to inquiries, operating the website, improving services, protecting our business and coordinating requested services.

Where processing is based on consent, you may withdraw consent at any time.

9. Cookies and tracking technologies

This website may use cookies and similar technologies to operate the website, improve performance, analyze traffic and support communication or marketing activities.

Cookies may include:

• strictly necessary cookies;
• analytics cookies;
• preference cookies;
• marketing or advertising cookies, if such tools are active.

Non-essential cookies, such as analytics or marketing cookies, will be used according to applicable consent requirements.

The specific cookies and third-party tools used by this website should be reviewed and updated once the website setup is finalized.

Users may manage cookies through the cookie banner, browser settings or other tools made available on the website.

10. Automated decision making

ARQET does not use personal information to make decisions based solely on automated processing that produce legal or similarly significant effects for users.

If this changes in the future, this Privacy Policy will be updated accordingly.

11. Website content and professional services

The information on this website is provided for general informational purposes only.

It does not constitute legal, tax, financial, banking, insurance or real estate brokerage advice.

Professional services are provided by the relevant independent qualified or licensed professionals where required and may be subject to separate terms, engagement letters or agreements.

12. Changes to this Privacy Policy

Any changes to this Privacy Policy will be posted on this page.

Where appropriate, users may be notified by email or other available contact methods.

Please check this page periodically for updates.

13. Contact us

All comments, questions and requests relating to the use of your personal information are welcome.

For privacy-related requests, please contact: info@arqetpanama.com